SaaS & CRM Implementation Specialist (Contact Center & AI)

Job Title: SaaS & CRM Implementation Specialist (Contact Center & AI) Location: Gurugram - Hybrid Employment Type: Full-Time About the Role We are looking for a SaaS & CRM Implementation Specialist with hands-on experience in deploying and managing Customer Service Management platforms (e.g., Zendesk, Intercom, Kustomer) and Contact Center solutions (e.g., Dialpad, 8x8, Five9). This role involves end-to-end implementation, system administration, and optimization of SaaS-based customer support p…